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At the Revenue Cycle Institute, we’re happy to answer any questions you may have, including providing customized solutions to meet your specific needs. Call us at (877) 233-8734 or email revenuecyclemanagement@hcpro.com.

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For all other inquiries, please contact HCPro’s Customer Service Department at customerservice@hcpro.com or 800/650-6787 (Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time).

  • Observation status

    New guidelines on calculating time for observation, as well as difficult-to-understand coverage guidelines, make observation a perfect target for the new permanent RACs. Our experts will analyze the current regulatory environment related to observation status and help you determine the appropriate patient classification. Reimbursement dollars are at stake! Learn more about our December 12 audio conference.

  • CPT 2009

    Do you have time to make sense of the hundreds of new CPT code changes for 2009? Our experts do. At the end of this live audio conference, your staff will be able to identify which sections of the 2009 CPT Manual saw the greatest number of revisions, demonstrate how and when to use the new CPT codes and explain the rationale for the changes. Learn more about our December 2 audio conference.

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